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Cancel Purchase

In accordance with the EU Consumer Rights Directive, you hold the legal entitlement to revoke your acquisition within 14 days of delivery, for any reason. To initiate this process, please submit the following request form.

Order Cancellation Form

Please fill in your contact details and we'll call you back.

Next Steps

Thank you for submitting your cancellation request.
Our team will review your request and get back to you within 3 business days by email.

If your payment has already been processed, your refund will be issued to the same payment method within 3 business days, according to Ilvara’s refund policy.

If you have any questions, please contact us at helpalvira@outlook.com.

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